Driving the Digital Agenda in the Insurance Industry

Driving the Digital Agenda in the Insurance Industry

Covid 19 has accelerated the need for the Insurance Industry to transform digitally. This is necessitated by the need to cull the avoidable document volume, put the customer in control through a better digital experience, to reduce cost and digitise sales. As documents continue to overwhelm the insurance industry, so do technical solutions designed to help. Insurance is about information and much of that information leaves and lives in the insurance lifecycle as printed or emailed documents. These documents are complex and given the regulation and compliance requirements the need for compliant accuracy is paramount. An added complexity is that…