Blogs



Featured image for “What is document generation?”
17 June 2026

What is document generation?

What is document generation? Document generation is the process of automatically creating business documents using structured data, predefined templates, business
Featured image for “What is document automation in South Africa? ”
8 June 2026

What is document automation in South Africa? 

What is document automation in South Africa?  Document automation in South Africa refers to the use of software and workflow
Featured image for “What is document automation? ”
8 June 2026

What is document automation? 

What is document automation?  Document automation is the overarching process of using software to automatically create, manage, generate (document generation), distribute, and process business documents
Featured image for “Before You Sign the Next CCM Renewal: The Commercial Questions Vendors Don’t Volunteer ”
4 June 2026

Before You Sign the Next CCM Renewal: The Commercial Questions Vendors Don’t Volunteer 

Before You Sign the Next CCM Renewal: The Commercial Questions Vendors Don’t Volunteer  A Customer Communications Management (CCM) platform renewal is leverage, and
Featured image for “What Modern Document Generation Looks Like in 2026: A Reference Architecture for Legacy CCM Modernisation ”
29 May 2026

What Modern Document Generation Looks Like in 2026: A Reference Architecture for Legacy CCM Modernisation 

What Modern Document Generation Looks Like in 2026: A Reference Architecture for Legacy CCM Modernisation  Modern document generation in 2026 is
Featured image for “Insurance Document Generation: Why Mail Merge and PDF Fillers Break at Scale ”
25 May 2026

Insurance Document Generation: Why Mail Merge and PDF Fillers Break at Scale 

Insurance Document Generation: Why Mail Merge and PDF Fillers Break at Scale  Insurance runs on documents. Policy schedules, claims correspondence,
Featured image for “Stop Building Document Generation Into Your Platform — Embed It Instead ”
25 May 2026

Stop Building Document Generation Into Your Platform — Embed It Instead 

Stop Building Document Generation Into Your Platform — Embed It Instead  Every platform team eventually needs document generation. And almost every one makes the
Featured image for “What is document generation in South Africa? ”
21 May 2026

What is document generation in South Africa? 

What is document generation in South Africa?  Document generation in South Africa refers to the automated creation of business documents using structured
Featured image for “What does modern document generation look like in 2026? ”
18 May 2026

What does modern document generation look like in 2026? 

What does modern document generation look like in 2026? – A reference architecture for legacy CCM modernisation  Modern document generation is now one of the
Featured image for “Insurance document generation: Why mail merge and PDF fillers break at scale ”
15 May 2026

Insurance document generation: Why mail merge and PDF fillers break at scale 

Insurance document generation: Why mail merge and PDF fillers break at scale  Insurance runs on documents. Policy schedules, claims correspondence, regulatory
Featured image for “The risks of building your own document generation in your software platform ”
6 May 2026

The risks of building your own document generation in your software platform 

The risks of building your own document generation in your software platform  Every platform team eventually needs document generation, and almost
Featured image for “How medical insurers can implement document automation without replacing core systems ”
17 March 2026

How medical insurers can implement document automation without replacing core systems 

How medical insurers can implement document automation without replacing core systems  For many medical insurers, the idea of adopting document automation